Securus Technologies is a leading American company offering a broad range of vital services to the correctional facilities in the nation. Their primary objectives are ensuring public safety by doing investigations, monitoring and correcting offenders. One of the outstanding aspects of the firm is their ability to connect inmates doing time with their family and loved ones on the outside world. The business has done an exemplary job in forging strong alliances with many of the correctional facilities in the nation. Through their good relations with their customers and their empathy to their inmates has seen them win an award.
Securus Wins a Top Award
On 24th of February 2017, Securus Technologies got feted with the prestigious Gold Stevie Award. The judges deemed them a worthy candidate for the Worlds’ top Honors in sales and customer service award owing to their incredible achievements over the years. The Award ceremony was in Las Vegas, Nevada in a program which saw an increase of more than 10% of the overall nominations as compared to 2016.During the competition more than 650 executives in the World attended. Several awards present on that day for the competition were Award for innovation, in customer service, contact center of the year and consulting practice of the year with winners getting silver, bronze, and gold Stevie Awards.
Meet the VP of Securus
According to the senior president of the company Danny de Hoyos, he was grateful for the Worlds’ recognition on their customer service where he says the company focuses on helping their clients in their stressful life and their times of need. The company shows empathy for their customers and helps them get a solution for their pressing challenges most notably being the need to keep in touch with their spouses and kids.
Securus Ambitious Growth Plan
During the occasion, the president and founder of the awarding program gave assurance to their clients and partners that the program will still to grow despite the stiff competition faced from new companies setting up shop. The President is thankful for the increased competition. This, he says, is also an illustration of growth in businesses, sales and customer service. And, they have to up their game to maintain their clear lead in the industry.