Nationwide Title Clearing, Inc. is one of the country’s leading wholesale documents processing company, serving retail lenders, mortgage companies, and similar organizations that deal in the mortgage markets. They have been in business since 1991 and are located in Palm Harbor, Florida near Tampa.
Eight out of ten of the top retail mortgage and lending companies have chosen Nationwide as their primary source for documents. The accuracy and timeliness of the delivery of documents are primary reasons why Nationwide stands out among the fierce competition in the industry.
Nationwide has a compliance rate of 99.89% and a rejection rate of only .78% which are statistics that are unheard of in the documents industry. These figures mean that Nationwide is spot on because they are delivering speedy and accurate documents nearly 100% of the time.
Nationwide has over 600 employees who are located in three different states. In Dallas, Texas there is a large Data Facility that serves as a backup just in case there is an emergency that would affect operations. This facility ensures that systems and delivery of documents will continue to clients no matter what happens in the way of a natural disaster or some other cataclysmic event.
A big factor in the success of Nationwide is the dedication and efforts of the employees. They are highly trained and effectively vetted from the very start, but it should be kept in mind that the mortgage business can be quite stressful, especially when standards at a company like Nationwide are very high. John Hillman, CEO of Nationwide continually gives high marks to the employees and how they always come through, even when the stress levels are high. Hillman goes on to say that the company plans for these stressful periods with planned backup personnel in the ready.
Danny Byrnes, Vice President of Sales at Nationwide points out another reason for the high performance at Nationwide. He states that the maintenance of a national abstractor network is a highly complex and demanding business, but if you have the right standards and the ability to audit your processes, it can be done. He goes on to say that if a system is totally transparent and you have processes in place to audit each and every step, it becomes a painless process, especially when it is digitally driven.
The investment commitment that Nationwide has made in the technological side of the business has been very big, but because of that step, the auditing and document transferring processes are the best in the world.